Returns policy

We hope that you will be completely satisfied with your product. However, it may be necessary to return your product to us. Please follow these instructions for returning a product to avoid delays in processing your return.

  1. The product is returned within 14 days of receipt
  2. The product is unworn, unused, and in the original packaging and with labels attached
  3. For health and hygiene reasons, we are unable to accept the return of any item that has been worn
  4. The product is “as new” and in a re-saleable condition.
  5. Refunds will be issued within 7 days of receipt of goods returned

For non-faulty returns, customers are responsible for the return postage costs.

Please contact us by email before returning goods sales@simplyrunning.co.uk